lelegal statement 

1.  general

The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as “you”) with Moyadi LLC hereinafter referred to as “Moyadi,” “us ” or “we”), at the Moyadi website, mobile website, or via telephone (jointly referred to as “Moyadi Stores”).

You must be at least 18 years old and not under guardianship to shop on Moyadi Stores. By using Moyadi Stores and placing an order, you agree to be bound by the terms and conditions set out herein (the “Terms & Conditions”). Please read our Terms & Conditions carefully before placing any orders.

We may modify the Terms & Conditions from time to time. Changes made in these conditions only take effect after they have been published in an appropriate manner, with the understanding that when applicable changes are made during the course of an offer, the provision that is most favorable to the consumer shall prevail. The version of the Terms & Conditions that will apply to your order will be those on Moyadi Stores at the time you place your order.

If any part of these Terms & Conditions is disallowed by a court or regulator, the remaining sections of the Terms & Conditions shall continue to apply.

2. prices & payment

The Moyadi website offers products that we have on stock. The inclusion of these products does not imply that they will be available at any time. We reserve the right to discontinue any product at any time. In the event that a product becomes sold out, Moyadi Stores has the right to cancel an order and refund any amount paid in the way that Moyadi deems best. Moyadi Stores will also notify you of equivalent replacement products should they be available.

The charge for each delivery method is clearly indicated during the check-out process. If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries.

Shipping rates will be calculated during checkout. Rates may vary depending on the destination of choice and the size of the package.  All prices outside the US countries exclude import duties, fees, and local taxes. Orders outside the US could be subject to import duties, fees, and local taxes levied by the destination country and could be charged. Once the parcel reaches its destination address, you will need to pay these charges. As customs policies and import duties vary widely from country to country, Moyadi cannot estimate the cost of these duties. We recommend that you contact your local customs office before you order, so you can avoid unexpected charges. Moyadi will record the true cost of merchandise on all relevant documentation.

You may pay for your products with a credit or debit card and via Paypal.  When paying with a credit or debit card, you will be required to enter your payment details at the time that you place your order. The applicable amount will be immediately reserved on your card but will not be debited until the goods have been dispatched. Moyadi reserves the right to check the authenticity of the credit or debit card, its credit status in relation to the order value, and the accuracy of the billing address.  We may refuse orders based on the result of these checks.

When paying via PayPal, Moyadi reserves the right to check the authenticity of the PayPal account, to verify that there are enough funds to cover the purchase amount, and to validate the billing address details of the purchaser. Moyadi reserves the right to deny any purchase. Your PayPal account will only be debited after your order has been dispatched from the warehouse. The currency used is US dollar/USD, 

Moyadi reserves the right to refuse delivery and to review the customer’s creditworthiness. Please note that we do not accept cash or checks.

3. ordering & conclusion of contract

You may order via Moyadi Stores. Once you have placed your order, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will inform you as soon as possible. If we have already received payment for this order, we will attempt to refund the applicable amount using the same method used to make the payment. Sometimes alternative arrangements may be necessary, in which case our Customer Service representatives will contact you to settle the refund.

4. delivery

Moyadi will take the greatest of care to be as accurate as possible when receiving and dispatching orders. Please note that we only ship to home or office addresses and not to Post Office (PO) box addresses. We only accept one shipping address per order placed. If your order includes a gift, please place a separate order for each applicable shipping address. Should you require assistance please email us at customerservice@moyadi.com and we will help guide you on placing your order.

Moyadi will dispatch the approved orders as quickly as possible and in the order that they have been received. Your order will be shipped once payment has been approved and the delivery and billing address have been verified. Due to customs procedures, delivery times may vary for each country. Occasional delays may occur during peak periods or in the case of unexpected events. We expect all orders to be received at the very latest within a thirty-day window from placing the order. In the unlikely event that your delivery time exceeds 30 days, you may cancel your order.

Unfortunately we are unable to deliver to the Faroe Islands, Greenland, Aland Island, Guadeloupe, Martinique, Guayana, Réunion, New Caledonia, French Polynesia, Wallis and Futuna, Mayotte, Saint-Martin, Saint Barthélémy, Saint-Pierre and Miquelon, French Southern, Antarctic Lands, Island Helgoland, area of Busingen, Campione d'Italia, Livigno, San Marino, Vatican City, Madeira, Azores, Canary Islands, Ceuta, Melilla, Aruba, Curacao, Sint Maarten, Bonaire, Saba, Sint Eustatius, Jersey, Guernsey, Isle of Man, Anguilla, Bermuda, British Antarctic Territory, British Indian Ocean Territories, British Virgin Islands, Falkland Islands, Gibraltar, Cayman Islands, Montserrat, Panama, Pitcairn Islands, St Helena, Ascension, Tristan da Cunha, Sovereign Base Areas of Akrotiri and Dhekelia, South Georgia and the South, Sandwich Islands, Turks- and Caicos Islands. We reserve the right to discontinue delivery to further countries at any time.

5. cancelation of orders, returns, and refunds 

We hope that you will love everything that you order from us as much as we do.  In the event that you are dissatisfied with your order, you have the right to return your unused and undamaged merchandise within a period of 14 calendar days after the date of delivery of the goods.  For customers outside the United States, you will be responsible for all return shipping fees and any other applicable duties and/or fees.

After your return has been processed and approved by us, we will provide a refund.  We will attempt to use the same method that you used to make the payment We will process returns as soon as possible and within a 14-day window once the returned items have been received by us. Another payment method may be used for the refund, provided that you consent to any such change. Credit card refunds can take up to 10 working days to process depending on your bank's processing time. The refund on your PayPal statement should show after 3-5 working days. We will refund your purchase in the currency in that you placed your order, and we always use the most up-to-date exchange rate. Please note that depending on your bank’s currency conversion rate, a difference from the original charged sum may occur when your bank refunds your account. Please note that such circumstances remain outside of our control.

All goods must be returned to us new, undamaged, and complete. The provisions outlined herein do not limit any applicable statutory rights. Please return items undamaged and unused, with all Moyadi labels and tags intact. We cannot accept returned items that have been damaged, soiled, washed, altered, or worn.

Moyadi guarantees either a full refund or equal replacement with your consent. Please note that the financial responsibility for the return remains with you until the item reaches us. You are liable for damage to the goods until we receive them at our warehouse.  We recommend that you maintain the collection point receipt as your proof of postage. All items returned should include a note with an order reference number and your contact details. Unidentified returns may not be eligible for a refund.  We make every effort to inspect all items before they are shipped. In the rare circumstance that you receive a defected item, Moyadi will make a full refund to you as soon as possible and at the latest within 14 days of receiving your notice of cancellation, provided we have received the items.

6. our liability

Nothing in these Terms shall exclude or limit our liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.

Moyadi is not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms & Conditions where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident, and terrorist activity. Our maximum liability to you for any loss or damage arising in connection with your order on the Moyadi website shall be limited to the total price of your order.

7. guarantee

In the event that there are defects or flaws in the items that you have purchased from the Moyadi website, we abide by all statutory guarantee regulations. Should you identify any defects in any goods that we have supplied, including damage incurred in transit, please return the goods to us without delay.

We have made every effort to display as accurately as possible the colors and composition of our products that appear on Moyadi Stores.  Computer displays may not accurately reflect the true color and composition of products. 

8. company information

Moyadi, LLC
26 Chalburn Road
Redding, CT 06896

Business ID: 1226744

We are available to assist you in any way possible. If you have questions or concerns regarding your online purchase or the website please contact us at: customerservice@moyadi.com

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© 2019 Moyadi, LLC  Redding, CT, USA